PIA نے سامان کھو دیا — کیا کریں؟ مکمل گائیڈ

PIA ne luggage kho diya? PIR filing, PIA helpline, compensation claim process — bilingual guide (Urdu + English) for lost PIA luggage in Pakistan.

Foran Kya Karein — PIA Saman Nahi Mila

Agar PIA flight ke baad aapka saman belt pe nahi aaya toh terminal se bahar mat jayein. Seedha PIA ke Baggage Services counter pe jayein — har bade airport pe hota hai.

PIR فارم کیا ہے؟

PIR (Property Irregularity Report) ایک سرکاری دستاویز ہے جو آپ کو ٹرمینل چھوڑنے سے پہلے بھرنی ہوگی۔ اس کے بغیر PIA بعد میں کوئی کلیم قبول نہیں کرتی۔ PIR نمبر محفوظ رکھیں — یہ آپ کا ٹریکنگ نمبر ہے۔

PIA Helpline & Contact Numbers

  • PIA Customer Service: 111-786-786
  • PIA Karachi Airport: 021-99072222
  • PIA Lahore Airport: 042-35714200
  • PIA Islamabad Airport: 051-9281700
  • PIA WorldTracer: worldtracer.aero (use your PIR reference number)

Compensation You're Entitled To

PIA follows the Montreal Convention for international flights. You are entitled to:

  • Reimbursement of emergency purchases (clothes, toiletries) for delayed bags
  • Up to approximately SDR 1,131 (~Rs. 350,000+) for genuinely lost luggage on international routes
  • Domestic routes have lower compensation — check with PIA directly

Claim Process Timeline

  1. 1Day 0: File PIR at airport — get reference number
  2. 2Days 1–5: Track via worldtracer.aero daily
  3. 3Day 7: Call PIA helpline if no update
  4. 4Day 21: If still no bag, escalate to formal loss claim
  5. 5Weeks 4–8: PIA processes compensation claim

Prevent this next time

A Nishaaan QR luggage tag means anyone at any airport can scan your bag and contact you immediately — even before your bag reaches the lost property office.

Protect What Matters to You

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