Left Something in a Careem, InDriver, or Bykea? How to Get It Back

How to Recover Items from Careem

1. 1Open Careem app → tap your profile → 'Help' → 'I left something in the car'
2. 2The app will attempt to connect you with the driver via masked call
3. 3If the driver doesn't answer, raise a formal support ticket through the app
4. 4Careem support: 021-111-227-336 (Karachi), 042-111-227-336 (Lahore)
5. 5Careem has a policy to assist with lost items — drivers are incentivized to return them
6. 6Realistic timeline: if the driver still has your item, resolution within 2–4 hours. After 24 hours, success rate drops significantly

InDriver — No Corporate Lost & Found

InDriver operates on a peer-to-peer model with less corporate oversight. There is no formal lost item process. Your options:

• Call the driver directly — the number is in your trip history in the app
• Rate the trip with a 1-star and note in the comment that you left an item — sometimes drivers respond to protect their rating
• Report in-app — InDriver does have a support system but response is slower than Careem
• If the driver is unresponsive and the item is high-value, contact InDriver Pakistan at their Islamabad office: 051-2890087

Bykea — Motorcycle Rides

Items left on Bykea motorcycles are harder to recover since there's no enclosed car space — items usually fall rather than being left behind. If you believe you left something:

• Check your Bykea app trip history and use the in-app support to contact the rider
• Bykea support: 021-111-293-293
• Bykea riders are generally cooperative — their income depends on app ratings

General Tips Before You Exit Any Ride

• The 5-second check: before opening the car door, scan the seat beside you and the floor
• If you have a bag with multiple pockets, tap every pocket to feel that your key items are there
• If you're arriving at your destination in a rush, slow down for 5 seconds — most items are left when people are in a hurry